About Us / FAQ
My Gaming Squad is an organization full of professional gamers who have been helping others thrive since the beginning of Destiny 2.
Many gamers do not have the time, roster, or capability to complete the various endgame activities in Destiny. That’s where we specialize. What we offer is a hassle-free solution for PvP and PvE activities no matter what your limitations may be.
General
In order to make purchases off our website, you need to set up an account. Once you make an account, you can start purchasing our services. We require an account in order to make communication and payment quick and easy!
To place an order, you go to our available services and select the service you would like assistance with. Once you click on the desired service, you simply need to select your options and then add it to your cart. Once you have all the desired services in your cart, you check out and we begin working on your order!
For most services, you will have your order complete within 24 hours. If we believe an activity will take longer than 24 hours, we will indicate that on the store page. Should there be any complications with your order, we will contact you to keep you updated. You may also contact our customer service team if you have any other questions.
If you made a purchase while logged into your account you can update your order in My Orders.
If you checked out as a Guest you will need to use our website livechat and provide your order number and the updated information
If you want to make an equal exchange to a different service you can do that as well by contacting our website livechat.
Miscellaneous
Yes! Our staff consists of professional players who understand the importance of protecting your privacy and account. We use a VPN service to keep your account secure and safe. We also give our players strict rules when on your account to ensure your materials and items are left untouched. Our team has a strict policy to not tamper with any of your PSN/Gamertags general settings. Your weapons and armor will not be infused into other gear. We may use an Item Manager (such as DIM or Ishtar Commander) to move items around or put things in the vault to make space. Also, we may change controller settings.
We have a customer service team available 24/7 to assist you if you have any complications or complaints. Our goal is to complete your order and accommodate you in any way we can.
We occasionally offer discounts on certain products and large orders. Also, if you leave a review for a product we will give you a 10% off discount code for your next order. We also have a subscriptions
We are always accepting new applicants to join our team. You may fill out an application and we will contact you if you are a potential candidate. We will keep applications for up to six months.